2026 report · What it costs to run a management system by hand Read it →
Product·Levels of autonomy

From run by hand to runs itself.

Six levels, like the levels of a self-driving car. You choose the level for each task and each risk, and move up as trust grows.

Levels
L0 to L5
Chosen
per task and per risk
Always
a person on safety-critical work
Incident reportL2 · draftedCAPA follow-upL3 · supervisedBriefingsL4 · autonomous
The six levels

Pick a level to see one incident report change.

L0 · By hand

People do the work and record it. The system only stores it.

One incident report, at this level

The supervisor writes the report after the shift.

6 h
L1 · Assisted

SmartHow finds and suggests: similar events, the right procedure, the person who solved it.

One incident report, at this level

SmartHow suggests similar events while the supervisor writes.

4 h
L2 · Drafted

SmartHow drafts the report, the redline or the briefing. A person completes it and approves.

One incident report, at this level

SmartHow drafts it from a 40-second voice note. The supervisor completes it.

45 min
L3 · Supervised

SmartHow does the work end to end. A person approves before anything becomes final.

One incident report, at this level

SmartHow does it end to end. The EHS lead reads and approves.

4 min
L4 · Autonomous for routine

Low-risk work runs and notifies, such as briefings and reminders. Critical work still waits for a person.

One incident report, at this level

Low-severity reports file themselves and notify. Serious ones wait for approval.

0 min
L5 · Runs itself

The system keeps itself current across every plant. People set the policy and decide the exceptions.

One incident report, at this level

Reports, CAPAs and lessons across plants keep themselves current. People set the policy.

policy
How customers move up

Most start at L2 and reach L3 within months.

  1. L2 · Drafts for investigations and procedures. People write less and approve more.

  2. L3 · End-to-end work with approval: reports, redlines, briefings, CAPA follow-up.

  3. L4 · Briefings and reminders run by themselves. Critical work still waits for a person.

  4. Safety-critical decisions never close without a named person.

Questions

What leaders ask first.

Who decides the level?

You do, task by task and risk by risk, and you can move a task back down at any time.

Can anything safety-critical run alone?

No. At every level, safety-critical decisions wait for a named person.

How do we know it is ready for the next level?

Each task shows how often its drafts were approved unchanged. That is the evidence for moving up.

See which level each of your tasks could start at.Book 30 minutes →

Watch your management system run itself.

In 30 minutes we run SmartHow on a real case from your industry: an incident report writes itself, a procedure fixes itself, a lesson reaches every plant. You only approve.

  • A real example from your industry, not a slideshow
  • 30 minutes with an industrial engineer
  • Leave knowing where it saves your plants the most hours
Book 30 minutes →